Remote Troubleshooting Heavy Equipment and Machinery, Video-Support
The Covid 19 crisis has restricted travel opportunities for many construction machine technicians. We offer you a remote diagnosis service for heavy machinery. With a Skype or WhatsApp call, a technician can help you locate the defects on your construction machine. This service can help you if no technician can come to you. We will help you troubleshoot machinery from Caterpillar, Komatsu, Hitachi, Liebherr, Terex, Doosan, Volvo CE and JCB. Our technicians are familiar with excavators, wheel loaders, drilling rigs, dump trucks, bulldozers and motor graders.
Up to four hours video support
For the price offered, we spend up to four hours analyzing your problem. Our technician receives your Whatsapp or Skype call from the machine and goes through various questions with you to solve the problem.